To the management and staff at Careview residential home. We the nursing staff at Sandwell General hospital (AMUA Ward) would like to compliment the quality, and empathetic standard of care that we have witnessed your staff provide during Matthew’s recent stay at hospital. It is rare but extremely good to see such high standards of care and professionalism being given. The interaction, communication and support your staff gave ensured Matthew’s needs were met in a unfamiliar environment. Your staff excellently collaborated with the staff at AMUA in meeting Matthews needs. It was a pleasure to meet Matthew and work alongside your staff.

Yours most thankfully.

Alison Rose – Staff Nurse

Petra Davis – Staff Nurse

Agnes Musesenga – Student